From time to time we receive similar questions from our potential clients. We have therefore included the most frequently asked to assist you during your visit to our website.
Question. What areas do you cover?
Answer. Gosprey is able to deliver commercial cleaning and maintenance services to the counties of Bedfordshire, Buckinghamshire, Hertfordshire, North London and beyond on a daily basis. If you are unsure if we cover your location, get in touch with us and we will be pleased to answer any questions you may have.
Question. How do we pay you?
Answer. Commercial Customers are invoiced at the end of each month. For one-off instructions, you will be invoiced upon completion of the work. Our preferred method of payment is by BACS.
Question. Are you fully insured?
Answer. Yes, we have both Public and Employer Liability Insurance, so you can rest assured we are covered for any eventuality.
Question. Do you supply everything that's needed?
Answer. As a general rule, yes, we supply all equipment and materials required to carry out the task. An allowance for these is made in the initial costing exercise we carry out. We can also supply consumables such as bin liners, waste sacks, toilet rolls, soap and all the required dispensers.
However, as the demand for these changes over time, we bill these items separately as and when they are supplied. Many cleaning firms will build the cost of these items into their quotes, which means they have to estimate their usage over a period of time. These estimates are invariably wrong which means the customer ends up paying more than they actually need to.